But when two opinions
use key terms differently agreement will be difficult. Instead, what often happens
are arguments based on parallel lines of thought. Opinions moving on independently
and never finding any common ground. The end result can be opposed groups, each
with a position that it defends by selectively defining terms to meet its own
needs. Even if one group understands the other, an agreement still might not occur.
It takes two to tango and when this happens inside an organization a power struggle
can result. The camps can retreat into their own world, suspicious of anyone outside
of it and new recruits learn the accepted dogma as gospel and the gulf between
the groups grows.
Author Robert Pirsig describes this type
of communication as having a platform problem. Each group starts with a different
point of view of the problem so they naturally arrive at different conclusion.
For example: two people are asked to describe a moving train to Bill, who has
no experience with trains at all. One description will be made from riding inside
the cars and the other from standing outside the train as it goes by. The descriptions
cannot borrow from, or even acknowledge the other, they can only define the experience
from their perspective. It's easy to imagine how different the descriptions would
be and the confusion that Bill would experience trying to decide which is right.
Eventually, Bill would choose one of the two and would likely discount the other
even though it would be just as valid when viewed from the other perspective.
The
following will use the term development as an example how two people can be talking
about the same subject yet come to completely different conclusions what it means.
To begin with it's vital that the discussion stay rational, that is, the laws
of logic will apply. (At least the basic ones. Irrational text is fine in poetry
or song writing but it has no place in this context.)
Start
the definition by stating who or what is being developed, the text must first
be put into context. This is usually the first stumbling block in any discussion
and introduces our two contestants, Many and Few. Many maintains that development
is measured by the number of children playing the game. Few maintains that development
is measured by the level attained by the top 10% of the players. In common terms
it's the rec. crowd vs. the elite's.
Next, refine the context
for each group. Is Few talking about players in the National pool, college,
high level club ball, exactly what is the measure of the group? For Many, quantity
must be measured in relation to something else, another time, club, sport. Something
must stand in for a comparison, for example what is the increase in the number
of players of a certain age in the club over the last five years. The more specific
the description the easier it is to define.
With these steps
both parties should be able able to carry on a dialog that addresses the question
by taking the other parties point of view into account. A legitimate give and
take. But what often happens is that each party frames their position in their
own context while ignoring the other resulting in a parallel discussion. Example:
Many states that, " Youth development is going great. Our numbers in the
rec. program have grown 78% in the last two years. Baseball and Football people
are really worried because they see us as raiding their programs." To which
Few replies, "Development is stagnant, even going backwards. We have all
of these kids in the rec. leagues but when the MLS is looking for an impact player
where do they go? Latin America, Eastern Europe and for what, a second division
nobody that can save the franchise. We do a lousy job of creating top class players."
This type of argument is common. Both positions are valid within their own
context. But neither one really addresses the other. The result is that Few
and Many can talk endlessly, provide examples to support their positions but they
fail to discuss the same issue from the same point of view. The
result is a parallel discussion with the argument going nowhere. Neither party
will learn much from the other because they are not addressing a common point
of view.
Another communication disconnect is to look for
the exception to the rule. (A basic rule in logic is that each premise and
conclusion in an argument deals with a number, all, some or none.) If Few maintains
that the small number of Americans capable of running an MLS franchise on the
field shows a lack of progress in development, Many cannot simply answer with
"Well, Reyna could do it" and invalidate Few's argument. Finding the
exception to the rule only works when the argument is based on all or none, which
in the real soccer world happens rarely outside of the team that scores the most
goals wins. This does introduce the difference between what is probable and what
is possible. The exception to the rule might be possible, a fourteen year old
can start in the MLS. But is it likely? Only in exceptional circumstance's.
When an argument is based on possibilities instead of probabilities than hope
and luck becomes a method and they provide little in support of a clear definition.
"The best tacticians, however, are the realists who calculate everything
in terms of percentages and who leave as little as possible to chance."
9
Communication is hard enough as it is, but when terms
are ambiguous or vague effective communication can be impossible. A good way to
avoid these traps is to start with the Socratic method of discourse, "I am
ignorant, please enlighten me" and question the premises and conclusions.
By asking questions you gain greater insight into a different point of view as
opposed to simply restating what you already believe. It can also clear up those
ambiguities that derail a discussion right out of the gate. Finally, most arguments
or discussions are essentially an incomplete text, i.e. the conclusions are stated
without the premises. This can be due to a short hand form of communication where
brevity is more important than clarity. This can require some reading between
the lines and it's important not to change the original context of the message.
In order to better understand the argument some questions concerning background
information, i.e. any underlying assumptions, may help to clarify a position.
Debate
is an excellent toll for coaches to sharpen and refine their opinions and knowledge.
Having your ideas questioned and having to defend them can help to move ideas
in new directions and keep things fresh and up to date. It can quickly point out
areas that you need to rethink or at at least restate. This can make future explanations
easier to understand. But debate itself requires a structure, it isn't the same
thing as a "Pub conversation" about which is better, Brazilian or English
Football. That type of discussion is not meant to change anyone's opinion or to
prove a point. It's just rhetoric for the sake of entertainment. Instead debate,
in this context, is meant to advance an idea by subjecting it to the tensions
of a conflicting idea.
All of us, Managers,
Coaches, Writers and Commentators, should accept our share of blame for having
introduced a certain confusion into Association Football. We have not worked hard
enough at presenting the game in a simple easy-to-understand manner. There is
little doubt that some have delighted in what they mistakenly believe to cleverness.
It has turned to confusion. Confusion for some players and most spectators (i.e.
parents). Cleverness, if only these people could realize it, involves being clear
and simple.
As far as teams are concerned, Managers should
understand that lack of clarity leads to lack of understanding and lack of understanding
leads to lack of agreement and lack of agreement spells disunity and disaster.
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